Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with HICEPOR.

We are committed to delivering your order safely and efficiently.

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Estimated delivery times:

Delivery times may vary depending on customs clearance, local carriers, weather conditions, and peak shipping seasons.

We offer FREE SHIPPING on orders over $99.

Shipping fees for orders below the free shipping threshold will be calculated at checkout.

Once your order has been shipped, a tracking number will be sent to your email address.

You can track your shipment through the carrier's tracking website.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer.

If your package is delayed or appears lost in transit, please contact us and we will assist you in working with the carrier to resolve the issue.

If you have any shipping-related questions, please contact us via email.

We will respond within 24–48 business hours.