FAQ

BEFORE YOUR JOURNEY BEGINS

Everything you need to know
before placing an order.

What type of leather do you use?

We use premium full-grain crazy horse leather, known for its durability, rich texture, and ability to develop a unique patina over time.

Is crazy horse leather real leather?

Yes. Crazy horse leather is full-grain leather treated with wax to create a vintage appearance and durable finish.

Does the bag fit a 16-inch laptop?

Most of our briefcases and backpacks are designed to fit laptops up to 15.6" or 16". Please check the product dimensions before ordering.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location.

Do you offer free shipping?

Yes. We offer free shipping on orders over $99.

What is your return policy?

We offer a 30-day return policy. Items must be unused and returned in their original condition.

How do I care for crazy horse leather?

Use a soft cloth to remove dust. Avoid prolonged exposure to water and direct sunlight. Apply leather conditioner occasionally.